Frequently Asked Questions
Where are your products made?
Our products are designed with care and manufactured in the USA. We take pride in sourcing and crafting our items domestically, supporting local industries, and maintaining quality.
What payment methods do you accept?
We accept a variety of payment methods including Visa, Mastercard, PayPal, and more. If you have a specific question about payment methods, please feel free to contact us
How long does shipping take?
Shipping times vary depending on your location. On average, domestic shipping within the United States typically takes 5-7 business days, while international shipping can take 2-3 weeks. Please note that these are estimates and actual shipping times may vary.
Do you ship internationally?
Yes, we're happy to offer international shipping! However, please be aware that shipping times can vary and may be longer due to international customs processing.
What is your return policy?
Your satisfaction is important to us. If your product came in broken or in an otherwise defective way, we offer a 30-day return policy on all our products. For more details about initiating a return, please contact our customer service team.
I have a specific question about a product. How can I get in touch?
If you have a specific question about one of our products, we'd be more than happy to help! You can reach us via our contact form on the website, or directly at lucy@mentalizeandthrive.com. We aim to respond to all inquiries within 24 hours.